No, a referral is required and this must come from a Medical Doctor or an Optometrist. We only take referrals by fax. Once you have been referred to the practice, someone from our booking team will call you with a scheduled appointment. Please do not call the office about new patient appointments. If you have concerns about the urgency of your appointment you can: raise this with the referring doctor who can let us know the urgency has increased, or if you believe your eye condition is an emergency, please go to the emergency department.